Shipping and Returns Policy for Original Artwork

At amandacastleart, we believe in providing a seamless experience for our customers. That's why we include shipping costs and packaging in the price of all original artworks.

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with the artwork you receive, we offer a 14-day return policy from the date you receive your original artwork. Simply contact us within this time frame, and we will guide you through the return process.

We have done our utmost to capture these images accurately, reflecting the original as closely as possible. However, please keep in mind that variations in computer monitors can affect colours and details. Thank you for your understanding and supporting original art!

If you have any questions or concerns, please don’t hesitate to reach out.

 

Return Policy for Print on Demand Products

At amandacastleart, we strive to deliver high-quality print on demand products. Please be aware of our return policy:

 

1.Returnable Items: Print on demand products are only eligible for return if there is a manufacturing fault.

 

2.Documentation Required: In the event of a fault, photographic evidence must be provided. This evidence should clearly show the issue with the product.

 

3.Time Frame: All claims regarding faulty products must be submitted within 14 days of receiving the item.

 

4.Resolution: If your claim is validated, we will either issue a refund or send a replacement product at no additional cost.

 

For any questions or to initiate a return, please contact amandacastleart information. Thank you for your understanding!